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Southern California Fires: Members who reside in impacted areas by the recent fires may be eligible for assistance. Visit our SoCal Fire Emergency Relief webpage or call us at 800.633.2848 - we're here to help.

SoCal Fire Emergency Relief

Home > Borrow > SoCal Fire Emergency Relief
Home > Borrow > SoCal Fire Emergency Relief

Supporting Our Members in Times of Need

You can count on us, especially when you need it most.

During this challenging time, our thoughts are with you and your loved ones as the Southern California fires impact our community. We understand how challenging this time is for our members, and we want you to know we’re here to help.

We have financial support to help with your needs including; a Disaster Loan and Skip-a-Pay option for current loans. 

 

Natural Disaster Relief Loan

How to Qualify

Applicants must live or work in an emergency zone declared by the Federal Emergency Management Agency (FEMA), or declared as a "State of Emergency" by local or state officials. Additionally, applicants must belong to one of the following groups:

Apply Today

(Select “Personal Loan” then “Natural Disaster Loan”)

Disaster Loan - More Info


 

Disaster Skip-a-Pay

Already Have a Loan with Us?

If you currently have a loan with us and are experiencing difficulties, you may qualify for our Skip-a-Pay option. This allows you to skip a payment on your existing loan up to 3 months to ease your financial burden.3

Contact us today for personalized assistance.

Skip-a-Pay Consultation  


Additional resources for our members recovering from a Natural Disaster


1 APR = Annual Percentage Rate. Rate is fixed and accurate as of January 10, 2025. Loan payment example: $20.09 per month for each $1,000 financed at 7.49% APR for 60 months. 7.49% rate requires automatic payment. Rates are subject to change without notice. All loans subject to credit approval. Different terms are subject to different rates.

2 Deferring your first payment by 60 days may result in one or more month’s payments being made with no reduction in principal. Contact NGFCU for details.

3 State of Emergency - Skip-A-Payment – up to Three Month Option. In a declared state of emergency, a member may be approved to skip up to three monthly payments on their eligible loan(s) with a recommendation from the collector and approval from the Collections Department Manager, Supervisor, or Vice President of Lending. SAPs may be conducted on all loans except the following: First mortgages, closed-end second mortgages, and balloon payment loans.
An exception can be made for required documentation based on extenuating circumstances. In this event the collector could also disclose terms and condition via phone to the member or have member sign the agreement via DocuSign.
In addition to the requirements for all SAPs: A letter stating the nature of the hardship and the explanation for why this is a short-term situation that will allow the member to resume full payments after three months of payment suspension.

A closed end unsecured loan to assist members who are victims of an officially declared disaster ONLY. Member's residence or worksite should be in the declared disaster zone by Federal Emergency Management Agency (FEMA) or declared as a "State of Emergency" by local/state official.

Important Numbers

Member Services: 800.633.2848 (available 24/7)

Credit & Debit Card Member Services: 800.633.2848 ext 4856 (available 24/7)

Credit Card Lost or Stolen: 866.839.3485
For International Calls: 727.570.4881

Debit Card Lost or Stolen: 800.754.4128
For International Calls: 727.227.9012

Credit Card Activation: 800.456.6870

Debit Card Activation: 855.485.7043

Members traveling or who reside outside of the US: 727.227.2447

Routing #322276088